Face-to-face trumps email for customer communications
When talking face-to-face isn't possible, email comes out on top as the preferred means of communication for small businesses in the UK.
View Article“Any post?” – In the digital age we all still like mail
Physical mail is still an important channel for reaching current and potential customers but it’s important to get it right. An interesting recent study from the Royal Mail looks at how attitudes to...
View ArticleHow the way we respond to mail changes through our lives
In the first of this blog series examining the study we looked at the influence of technology on attitudes and behaviour towards physical mail, in this concluding blog, we take a look at the...
View ArticleMastering the basics is key to campaign success – in sports and marketing
This summer has offered a never-ending feast of sport, from the cold cricket pitches of the north of England to the shiny football stadiums of France, from the rugby pitches of Australia to the green...
View ArticleDigitisation for SME’s
In survey after survey, it is cited as the key strategic focus/challenge of our times, ahead of critical factors such as regulation and customer knowledge. Less surprising than this new-found urgency...
View Article10 reasons why every business needs output management software
Output management software (OMS) is the descriptive, but not very catchy, term used for solutions that centralise and automate part, or all, of the processes required to produce digital and hard-copy...
View ArticleFinance guide strengthens case for e-invoicing
Bank of England Governor Mark Carney's recent decision to ease the lending rules for banks so that they can increase lending to households and businesses by up to £150 billion highlights the importance...
View ArticleNeopost helps Horsham District Council deliver vital information to residents
Horsham District Council sends up to 3,600 postal items weekly. Outgoing documents often include letters, invoices, contracts and leaflets. With such a large volume of outgoing and incoming mail the...
View ArticleNeopost to attend Smart Directions Conference as proud 2016 partners
On Wednesday 28th September, we will be attending the Smart Directions Conference. Held at The Royal College of Physicians, London, the event will bring together leading minds from the commercial...
View ArticleNeopost’s IS-6000 franking solution helps Western Sussex Hospital save...
Western Sussex Hospitals NHS Foundation Trust runs three hospitals in the West Sussex region. These include St Richard’s Hospital in Chichester, Southlands Hospital in Shoreham-by-Sea and Worthing...
View ArticleDiscover how to ‘automate your customer onboarding’ with our free webinar
Customer onboarding – the process of taking a customer from interest in your product or service to being up and running – needs to be as smooth as possible. This is your business’ opportunity to...
View ArticleCustomer satisfaction results reveal Neopost’s dedication to improving...
Customer satisfaction is a key success factor for any business. It ensures customers enjoy their experience and are inspired to return. As such, we place a great emphasis on satisfying customers – it’s...
View ArticleFrank, send and save with Parcelforce Worldwide
Your franking machine offers you access to Parcelforce Worldwide’s full range of UK and International services along with the convenience of paying via your franking machine. Parcelforce Worldwide’s UK...
View ArticleHow to become a digital pioneer
Neopost whitepaper shows how businesses of all sizes can foster a pioneering spirit by adopting e-invoicing
View ArticleNeopost continues to improve customer experience through satisfaction surveys
An organisation can never rest on its laurels when it comes to customer service. It needs to keep pushing itself in order to keep customers satisfied, giving them a reason to come back. Neopost is no...
View ArticleNeopost to speak at the public sector focused Socitm Scotland conference
On Thursday 3rd November, we will be attending and speaking at Socitm Scotland 2016, Edinburgh. The annual conference focuses on Scotland’s digital future, bringing together leading companies and...
View ArticleNeopost to speak at the public sector focused Socitm Scotland conference
On Thursday 3rd November, we will be attending and speaking at Socitm Scotland 2016, Edinburgh. The annual conference focuses on Scotland’s digital future, bringing together leading companies and...
View ArticleTransforming compliance into a competitive advantage: enhancing Customer...
Compliance is a critical function that usually goes unnoticed. It happens in the background, only getting attention when something has gone wrong. Yet, regulatory compliance is a growing area of risk...
View ArticleBe Smart with Multi-Channel Communications
A Multi-channel communications strategy takes a customer view of your business’ communication. It gives customers choice over how they wish to interact with you and aims to deliver the best possible...
View ArticleConnect with your customers
Smart Ways to Manage Multi-Channel Communications – A New Guide From Neopost
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